Ordering

How do I place an order?

Simply contact RDV Printing with the print sizes and quantities you'd like. I'll answer any questions you have and send you a secure upload link to get started.

How do I upload my artwork?

After we discuss your order, you'll receive a secure upload link where you can send your artwork. This link can also be used for future orders, making reordering quick and easy.

How long does printing take?

Production time varies depending on the size of your order and current workload. I'll provide an estimated turnaround time when your order is placed.

Is there a minimum order?

There is no minimum order for fine art prints. There is a three card per image and twelve card total minimum on greeting cards and flat cards.

Artwork

What file types do you accept?

JPEG, TIFF, PNG, and PSD files are accepted. If you're using a newer iPhone, be sure your camera is set to Most Compatible to avoid HEIC files. Also, turn off the auto color adjustment.

Can I photograph my artwork with my phone?

Absolutely. Today's phones produce excellent images when used in good lighting. Natural indirect light works well, and I'll gladly offer suggestions if you're unsure about your photos.

How do I know if my image quality is good enough?

If I have concerns about the quality of your image, I'll contact you before printing. My goal is to help you create the best reproduction possible, never to print something you're unhappy with.

Will you edit my artwork?

Minor adjustments such as sizing, DPI, and preparing files for printing are included as needed. I do not alter or retouch the artwork itself without discussing it with you first.

Printing

What print sizes do you offer?

RDV Printing offers a variety of popular print sizes, including square formats and greeting cards.

Our printer accommodates print widths up to 24 inches, allowing us to produce a wide range of standard and custom sizes. If you don't see the size you need, just ask. I'm happy to provide a quote for custom dimensions and specialty projects.

What paper do you print on?

Every print is produced using premium archival fine art papers and archival pigment inks selected for exceptional color, detail, and longevity. If you're unsure which paper is best for your artwork, I'm happy to help you choose. Our Sample Paper Kit is available so you can see and feel each paper in person and compare how artwork reproduces on each surface before placing your print order.

What are Giclée prints?

A Giclée print is a museum-quality fine art reproduction created using archival pigment inks and acid-free fine art paper. When properly cared for, Giclée prints are designed to provide beautiful color and long-lasting durability.

Can I order borderless prints?

Yes. Keep in mind that borderless printing may require a slight crop around the edges to allow for trimming.

Do you offer canvas printing?

Yes. RDV Printing offers unstretched matte canvas prints in addition to our archival fine art paper options.

Canvas prints are supplied print-only and are not stretched, mounted, or gallery wrapped. Because canvas is a different material from our archival papers, canvas printing is priced separately.

We also offer a canvas-textured archival paper, which is included at our regular fine art paper pricing.

Unstretched canvas prints start at $20.95. Please contact RDV Printing for available sizes, pricing, and current turnaround times.

Greeting Cards

What sizes are your greeting cards?

Our greeting cards are available in 4×6, 5×5, and 5×7 sizes. They are professionally printed from your artwork on premium archival papers and are available as flat or folded cards.

What paper do you use for greeting cards?

We print our greeting cards on premium archival papers chosen for their exceptional color and print quality. Current options include Red River River Linen for a beautifully textured finish, Canvas Paper for a distinctive canvas-like texture, and Red River Premium Matte for a smooth, rich presentation.

Want to see and feel the difference before choosing? A Sample Paper Kit is available to help you find the best fit for your artwork.Want to see and feel the difference before choosing? A Sample Paper Kit is available to help you find the best fit for your artwork.

Can you print my logo or website on the cards?

Yes! We can print your logo and QR code on the back of your greeting cards. Simply provide your logo and a high-resolution QR code with your order, and we'll include them in the card design.

Please note that we do not print inside folded cards or on the backs of flat cards.

Is there a minimum order for greeting cards?

Yes. Greeting cards have a minimum order of three cards per design and twelve cards per order. Each new design also includes a one-time design setup of $7, which covers preparing your artwork for professional printing and creating a reusable print file. Once your design has been set up, we keep it on file, so future reorders of the same design do not require another design setup fee unless changes are requested.

Why is there a one-time design setup?

Each greeting card design is individually prepared for professional printing. This includes sizing and positioning your artwork, setting up the print file, and adding your logo and QR code to the back of the card if requested. Once your design is created, we save the file for future reorders, making it easy to order more cards whenever you need them without paying another design setup fee unless changes are made.

Can I order multiple designs?

AAbsolutely! You can include as many different greeting card designs as you’d like in your order. There is a minimum of three cards per design and a minimum of twelve cards total per order. A one-time design setup fee applies to each new design.

Are envelopes included?

No. Envelopes are not included with our greeting cards.

Artwork Preparation

What is an Artwork Preparation Fee?

Every new image is individually prepared before printing. This includes creating the production template, preparing borders, verifying trim and placement, checking print proportions, and creating a production-ready print file.

Why is there a preparation fee for additional sizes?

Each print size requires its own production file. Even when using the same artwork, every size must be individually prepared to ensure proper borders, proportions, and print quality.

When does work begin on my order?

Once your order details are confirmed, you’ll receive an initial invoice. Printing and production begin once that invoice has been paid.

Policies

How are shipping and cancellations handled?

Shipping is invoiced separately once your order is complete and ready to ship, allowing us to calculate the actual shipping cost for your finished order. Because each order is printed specifically for you, orders cannot be canceled once printing has begun.

We work to complete and ship your prints as quickly and carefully as possible. Once your order has been turned over to the shipping carrier, however, delivery times are outside of our control. Carrier delays may occasionally occur, so please allow additional time when ordering prints needed for a specific event or date.

Are printed orders refundable?

Because each order is custom printed specifically for you, printed orders are non-refundable. We’ll work with you to help ensure we have the best possible image of your artwork before printing, and we take great care to reproduce your artwork as accurately as possible.

Please keep in mind that slight variations in color may occur between your original artwork, digital screens, and the finished print.

We want you to be happy with your prints. If you have a concern about the quality of your order, please contact us so we can review it with you.

Do you scan original artwork?

At this time, RDV Printing does not offer artwork scanning. All artwork must be submitted digitally through the upload link provided after ordering.

Why choose RDV Printing?

Your artwork deserves more than an automated upload. At RDV Printing, every order is personally reviewed and every new image is individually prepared before printing. As artists ourselves, we understand how important it is that your reproductions accurately reflect your original work.