Ordering

How do I place an order?

Simply contact RDV Printing with the print sizes and quantities you'd like. I'll answer any questions you have and send you a secure upload link to get started.

How do I upload my artwork?

After we discuss your order, you'll receive a secure upload link where you can send your artwork. This link can also be used for future orders, making reordering quick and easy.

How long does printing take?

Production time varies depending on the size of your order and current workload. I'll provide an estimated turnaround time when your order is placed.

Is there a minimum order?

There is no minimum order for fine art prints or cards.

Artwork

What file types do you accept?

JPEG, TIFF, PNG, and PSD files are accepted. If you're using a newer iPhone, be sure your camera is set to Most Compatible to avoid HEIC files. Also, turn off the auto color adjustment.

Can I photograph my artwork with my phone?

Absolutely. Today's phones produce excellent images when used in good lighting. Natural indirect light works well, and I'll gladly offer suggestions if you're unsure about your photos.

How do I know if my image quality is good enough?

If I have concerns about the quality of your image, I'll contact you before printing. My goal is to help you create the best reproduction possible, never to print something you're unhappy with.

Will you edit my artwork?

Minor adjustments such as sizing, DPI, and preparing files for printing are included as needed. I do not alter or retouch the artwork itself without discussing it with you first.

Printing

What print sizes do you offer?

RDV Printing offers a variety of popular print sizes, including square formats and greeting cards.

Our printer accommodates print widths up to 24 inches, allowing us to produce a wide range of standard and custom sizes. If you don't see the size you need, just ask. I'm happy to provide a quote for custom dimensions and specialty projects.

What paper do you print on?

Every print is produced using premium archival fine art papers and archival pigment inks selected for exceptional color, detail, and longevity. If you're unsure which paper is best for your artwork, I'm happy to help you choose.

What are Giclée prints?

A Giclée print is a museum-quality fine art reproduction created using archival pigment inks and acid-free fine art paper. When properly cared for, Giclée prints are designed to provide beautiful color and long-lasting durability.

Can I order borderless prints?

Yes. Keep in mind that borderless printing may require a slight crop around the edges to allow for trimming.

Do you offer canvas printing?

Yes. RDV Printing offers unstretched canvas prints upon request.

Canvas prints are supplied as print-only and are not gallery wrapped or stretched onto stretcher bars. If you're interested in a canvas print, please contact RDV Printing for available sizes, pricing, and current turnaround times.

Greeting Cards

What sizes are your greeting cards?

Our greeting cards are available in 4×6, 5×5, and 5×7 sizes. They are professionally printed from your artwork on premium archival papers and are available as flat or folded cards.

What paper do you use for greeting cards?

We print our greeting cards on premium archival papers chosen for their exceptional color and print quality. Current options include Red River River Linen for a beautifully textured finish and Red River Premium Matte for a smooth, rich presentation.

Can you print my logo or website on the cards?

Yes! We can print your logo and QR code on the back of your greeting cards. Simply provide your logo and a high-resolution QR code with your order, and we'll include them in the card design.

Please note that we do not print inside folded cards or on the backs of flat cards.

Is there a minimum order for greeting cards?

Yes. Greeting cards have a minimum order of four cards per design. Each new design also includes a one-time design setup of $7, which covers preparing your artwork for professional printing and creating a reusable print file. Once your design has been set up, we keep it on file, so future reorders of the same design do not require another design setup fee unless changes are requested.

Why is there a one-time design setup?

Each greeting card design is individually prepared for professional printing. This includes sizing and positioning your artwork, setting up the print file, and adding your logo and QR code to the back of the card if requested. Once your design is created, we save the file for future reorders, making it easy to order more cards whenever you need them without paying another design setup fee unless changes are made.

Can I order multiple designs?

Absolutely! You can order as many different greeting card designs as you'd like. The four-card minimum and one-time design setup apply to each new design.

Are envelopes included?

No. Envelopes are not included with our greeting cards.

Artwork Preparation

What is an Artwork Preparation Fee?

Every new image is individually prepared before printing. This includes creating the production template, preparing borders, verifying trim and placement, checking print proportions, and creating a production-ready print file.

Why is there a preparation fee for additional sizes?

Each print size requires its own production file. Even when using the same artwork, every size must be individually prepared to ensure proper borders, proportions, and print quality.

Policies

Can I cancel my order?

Orders may be cancelled within 24 hours of placement. Once production has begun, cancellations and refunds are no longer available.

Do you scan original artwork?

At this time, RDV Printing does not offer artwork scanning. All artwork must be submitted digitally through the upload link provided after ordering.

Why choose RDV Printing?

Your artwork deserves more than an automated upload. At RDV Printing, every order is personally reviewed and every new image is individually prepared before printing. As artists ourselves, we understand how important it is that your reproductions accurately reflect your original work.